||Last updated: Feb 28, 2013
We do not advise anyone using WebTV to use our service.
Unfortunately we have not been able to find a way around this. If you have
access to a computer, you can use it to fill out the questionnaire. A few people
have received their reports on WebTV successfully, but we also recommend that
you receive your report at a non WebTV email address, to prevent possible
If you do experience problems with this site, we would very much appreciate your helping us to discover what the problem is by clicking the "Contact Us" link at the top of the screen and adding as much of the following detail as possible :-
- The platform you are running on (MS Windows, MAC,
- The company you use to connect to the Internet (AOL, Earthlink, MSN, etc.)
- The version numbers of programs and browsers (AOL version, browser version etc.)
- What precisely you were trying to do and what happened when you tried
- The precise text of any error messages that you are getting.
Before doing this, some of the following advice might help...
Ensure that you are running a later version of the AOL software (at least version 6.0). AOL's browser technology is known to lag behind the more popular browsers (MS Internet Explorer,
Netscape Navigator, Mozilla FireFox and Google Chrome) in terms of functionality and conforming to standards. AOL has
If you are using the AOL browser, we seriously recommend that you change over to
any other browser. These may be available for free and probably came on your AOL installation disk. After making this change, connect to the Internet as you did before and then simply minimise the AOL program and start the new browser. Type www.digitalnaturopath.com in the box at the top of your browser and hit the enter key.
Make sure that :-
- you have a fairly recent browser installed
If two people want to use the same computer AND the same email
address for a health report, it is best if one completes the questionnaire and
gets their report before the other person starts the questionnaire. Two people
can use the same computer within an overlapping time frame if they have separate